Largest assortment | Secure payment | 14 days reflection time

Return & Exchange

 

Returns

How do I return (part of) my order?
  • 1. Register Return

    Click on the button below to register your return. Select the items you want to return and choose the desired return method. Please note! You have 14 days to report your return.

  • 2. Repackaging

    Put the items (and the packing list) back in their original packaging and box. If you return the entire order, we kindly ask you to also return the free goodie too. Otherwise we are forced to charge the retail price. Add the return ticket on the package. Do not forget to remove the old shipping ticket.

  • 3. Shipment / Collection

    Depending on the return method you have chosen, you can either drop off the parcel at the post office or have it picked up. You have 3 working days to do so.

  • 4. Processing

    Once the package is delivered, you will receive an e-mail confirmation. Within 10 working days your return will be processed and refunded. You will be refunded via the payment method used for your purchase.

Return application

Need more info? Visit our 'frequently asked questions' page for more information.
Click on the button below.

FAQ
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